Customer Service Representative

Full time
8th Floor, GAGFA IT Center F. Cabahug Street, Cebu City

Status: Active                                                                                       

As a Customer Service Representative, you will be responsible for delivering first class customer experience, and
be the first point of contact with our customers all over the United Kingdom.

Job Description:

  • Professionally assist customers with their inquiries and complaints.
  • Provide real-time assistance to customers from our live chats support.
  • Perform outbound calls when needed.
  • Provide clear and correct information to the customers.
  • Coordinate with the Managers and teammates for any task assigned.
  • Other duties as assigned


  • Excellent spoken and written English communication skill
  • Keen and particular to meet deadlines
  • Can provide a high quality of work whilst under pressure
  • At least 2 years BPO experience particularly in Customer Service
  • Can work with less supervision
  • Team player
  • Can work 5-days in a week
  • Can work mid-shift or graveyard shift
  • Can work in Mabolo Area
  • Can start ASAP


  • Earn as much as Php 22,000 monthly
  • Enjoy 2 days paid off
  • Enjoy mid-graveyard shifts
  • Enjoy social and company events

How to Apply?

If you have what it takes to be that right applicant we are looking for? Then what are you waiting?

There are many ways to send your application:

  1. Send us your resume to
  2. You can also Text “YOUR NAME, “POSITION YOU ARE APPLYING FOR” and send to 09062065286 (Globe) or 09225154556 (Sun)
    Example:  (Juan de la Cruz, Copy Writer)
  3. For walk-ins, please visit us every Mondays to Fridays from 2 PM – 7 PM at 8th Floor, GAGFA Tower, Panagdait, Mabolo, Cebu City.

Apply Online

Resume (Only files with .doc, .docx, or .pdf extensions less than 900kb are allowed.)