Human teams, supercharged by AI.
We run your customer service, back office and operations with skilled Filipino teams and AI working side by side — faster, leaner and more resilient than outsourcing has ever been.
The shift
The old BPO playbook answered every problem with "add more people." We answer with people plus AI — automating the repetitive work and keeping skilled humans on the judgment, nuance and care. That is how a BPO gets ahead of the curve.
What you get
- Lower cost per task
- Faster turnaround, around the clock
- Consistent, documented quality
- No single-person dependency
AI capabilities
The AI layer inside every engagement.
Real automation, wired into real operations — not buzzwords. Here is what runs alongside your team.
AI agents
Always-on AI assistants that handle routine conversations and tasks across channels.
Intelligent automation
Automate repetitive workflows across the tools your team already uses.
AI ticket triage
Classify, route and prioritize every request the moment it arrives.
Document AI
Extract, classify and process documents and data at machine speed.
Conversational AI
Chat and voice bots that deflect FAQs and convert visitors, with humans on standby.
Insight & analytics
Real-time dashboards and AI insight into how your operations are running.
AI-powered services
Every service, run smarter.
The outsourcing you know — customer service, back office, bookkeeping and more — now augmented with AI at every step.
Customer Service
AI-augmentedAI drafts replies and triages tickets; agents handle empathy and edge cases.
Live Chat Support
AI-augmentedAI deflects FAQs in real time; agents close the loop and convert.
Tech Support
AI-augmentedAI triages and routes tickets; skilled agents resolve them.
Back Office Support
AI-augmentedAutomation handles data, processing and admin; people manage exceptions.
Bookkeeping
AI-augmentedAutomation categorizes and reconciles; your bookkeeper reviews and reports.
Virtual Assistants
AI-augmentedA VA backed by AI tools for scheduling, inbox, research and admin.
Outsourced Sales
AI surfaces lead insights; reps sell — no payroll taxes or overhead.
Telemarketing
Automation handles lists and follow-up cadences; specialists make the calls.
Seat Leasing
Plug-and-play workstations, internet and IT in Cebu at unbeatable prices.
AI & Automation
Automate ticket triage, data entry, reporting and follow-ups.
Industries
Built for the industries you operate in.
Healthcare
Patient engagement, scheduling and admin — augmented by AI.
E-Commerce
AI-backed support for customer service, orders and listings.
Insurance
Reliable back office and customer support, automated where it counts.
Legal
Legal process outsourcing with AI-assisted document handling.
Hospitality
Automation for bookings and guest support, delivered by people.
Why AmeeraTel
A BPO that thinks like a tech company.
- AI-first, not AI-bolted-on. Automation is designed into every workflow from day one.
- People who care. Skilled, English-fluent Cebu teams who own outcomes.
- Resilient by design. Documented SOPs and AI mean nothing depends on one person.
- Startup-friendly. Flexible terms and no bloated long-term contracts.