Team Leader
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Job Summary:

The primary responsibilities of Team Leader are to drive World Class Customer Care / Sales by managing the day–to-day planning, operation and problem-solving for an assigned team of agents, provide direction to help agents meet their required service level components, standards, quotas, and to develop the team to ensure delivery of a consistently excellent performance.

Job Qualification:

• Have a Bachelor’s Degree
• Minimum of 3 years Team Leader experience in either Sales, Customer Service, or Technical Support
• Team management skills is an advantage
• Strong organizational & time management skills and exceptional mutli-tasking ability
• Uphold company integrity and maintain strict confidentiality on all communication
• Excellent verbal and written communication skills and proficiency with MS Office products
• Full understanding of customer care philosophy and procedures of the company
• Energetic and positive team player; able to work in a teamwork environment
• Schedule flexibility and an ability to work in a fast-paced and changing environment
• Must have great interpersonal skills and a patient attitude
• Excellent Attendance History

Perks:

• Earn as much as 35,000 monthly salary
• HMO
• 20 DAYS INCENTIVE LEAVES (10 DAYS CONVERTIBLE TO CASH)
• FIX SATURDAYS-SUNDAYS OFF

How to Apply?

The application process is made easier for you. Choose between the options below:

1. Just fill out the Application Form on the right side of this page, or
2. Visit us at 8th Floor, GAGFA Tower, Panagdait, Mabolo, Cebu City from Mondays
   to Fridays between 2PM-7PM and don’t forget to bring your resume and ID.