Team Leader
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Team Leader

Job Summary:
The primary responsibilities of Team Leader are to drive World Class Customer Care / Sales by managing the day–to-day planning, operation and problem-solving for an assigned team of agents, provide direction to help agents meet their required service level components, standards, quotas, and to develop the team to ensure delivery of a consistently excellent performance.
Job Qualification:
- Have a Bachelor’s Degree
- Minimum of 3 years Team Leader experience in either Sales, Customer Service, or Technical Support
- Team management skills is an advantage
- Strong organizational & time management skills and exceptional mutli-tasking ability
- Uphold company integrity and maintain strict confidentiality on all communication
- Excellent verbal and written communication skills and proficiency with MS Office products
- Full understanding of customer care philosophy and procedures of the company
- Energetic and positive team player; able to work in a teamwork environment
- Schedule flexibility and an ability to work in a fast-paced and changing environment
- Must have great interpersonal skills and a patient attitude
- Excellent Attendance History
Perks:
- Earn as much as 35,000 monthly salary
- HMO
- 20 DAYS INCENTIVE LEAVES (10 DAYS CONVERTIBLE TO CASH)
- FIX SATURDAYS-SUNDAYS OFF
How to Apply?
The application process is made easier for you. Choose between the options below:
- Just fill out the Application Form on the right side of this page, or
- Visit us at 8th Floor, GAGFA Tower, Panagdait, Mabolo, Cebu City from Mondays
to Fridays between 2PM-7PM and don’t forget to bring your resume and ID.
Apply Online
Gagfa, F. Cabahug St, Cebu City,
6000 Cebu, Philippines